All About Choosing the Best Restaurant POS System
The point of sale (POS) is also called as point of purchase (POP) or point of service, which refers to the place and time wherein a retail transaction is completed. The merchant calculates the amount owed by a customer, merchants may use bar code scanners, weighing scales or cash registers. Merchants use payment terminals or touch screens, and other software and hardware payment options available. POS systems eliminate the need for price tags, and this is one of the most compelling and obvious reasons why many businesses are increasingly adopting POS systems. With POS system, it allows businesses to implement various types of customer incentives such as loyalty schemes and discounts for customers. Product inventory is properly monitored and stock control is achieved with POS systems, because selling prices are linked to the product code.
The numbers of designs and types of POS systems continue to grow more and more with the advancement in technology, and finding the perfect POS system for a restaurant can be a daunting task. As a business owner, we understand that you only want the best for it, and you want a POS system that can match your budget, offers good features, and provide good customer support. When it comes to availing the best restaurant POS system, you need to consider your budget, type of installation, feature requirements, ease of use, customer support, and user reviews. Availing a restaurant POS system may involve monthly support fees, license fees, and cost of hardware bundles you need to purchase. There are two types of POS system which are web-based or locally installed, wherein web-based stores your data and updates the server in the cloud, whereas locally installed stores data on a computer in the premises of your restaurant. You need to consider feature requirements before selecting your restaurant POS system such as your need for data integration tools for exporting and importing data, acceptance of orders, reservations and payments online, require table or floor management, ingredient level inventory and credit card processor, ability to print to the kitchen, keep split checks and open tabs, and if you need employee time card management.
POS system providers usually offer free trial version software to business owners for them to thoroughly understand the features of the software they’re offering simulating a live environment. Take advantage of free trial version software of POS system providers to be able to test the customer support of the POS system provider, gauge its responsiveness, if they also provide feature tips, troubleshooting guidelines and educational information. It is advisable to research by reading user reviews through online blogs, articles, forums, and other social channels to gauge the impact of a specific POS system or POS vendor, and it should be looked at from a bigger perspective, and not merely considering the negative ones.